Shipping policy

Thank you for visiting and shopping at Nuovah! Below are the terms and conditions that constitute our Shipping Policy.

1. Processing & Order Handling Time

Because each set of press-on nails is carefully crafted and quality-checked before shipment:

Standard / Ready-to-Ship Sets: Processed within 1–3 business days.
Handmade / Custom Sets: Processed and crafted within 3–5 business days.

Orders are not shipped or delivered on weekends or holidays.

2. Estimated Shipping Times

Once your order has been processed, estimated delivery times are as follows:

Standard Shipping: 7–12 business days
Express Shipping: 4–7 business days

Please note: Delivery times are estimates and start from the date of dispatch, not the date of order.

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout depending on your selected delivery method and destination.

4. Order Tracking & Delivered Packages

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will become active within 24–48 hours.

Please note: Nuovah is not liable for lost, stolen, or damaged packages that are marked as "Delivered" by the shipping carrier.

5. Customs, Duties, and Taxes

Nuovah is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Incorrect Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. If you need to change your shipping address, please contact us at support@nuovah.com as soon as possible, ideally within 1 hour of placing your order or before your order is processed/shipped.